FREQUENTLY ASKED QUESTIONS

Our products ship from North Carolina, U.S.A.

We accept Visa, Mastercard, Discover and American Express. Orders may also be placed using Google Pay or Paypal.

We use UPS & USPS, within the United States. Select your preferred option at check-out.

Because our products are made-to-order, processing time may take 4-8 business days. This does not include national holidays, awaiting response to a requested design proof, or shipping time.

Oh no! We're sorry to hear this. In some instances, shipping carriers mark packages as delivered before they appear. Please thoroughly search your delivery area and allow 2 business days for your package to appear. If not received, contact us for assistance.

Please visit our Shipping Policy page.

In an effort to provide our customers with a fast turnaround process, Lines and Loom LLC, orders are quickly finalized, even before they are shipped. All orders are considered final.

If you require an order change instead, contact us within 6 hours from order placement, by email at:

hello@linesandloom.com

We'll gladly try to accommodate you!

Oh no! Any error made by Lines and Loom LLC, will be corrected and replaced as soon as possible.

Simply email describing the issue, with photo support, within 5 days of delivery. We'll respond with instructions.

Our email: hello@linesandloom.com